Over the months our Smart Electric Breast Pump has been available, we’ve had a lot of questions come in regarding different aspects of the pump – and what better time to answer them all than now, in the middle of our August Breastfeeding Campaign! This is a supplementary piece for the Smart Electric Breast Pump page where you’ll find more general questions about breastfeeding, pumping, and storing milk.
The Frequently Asked Questions page is designed to deliver answers to common questions asked by mums and professionals. Please visit this section often for a quick answer to your question. Additional FAQs will be added regularly.
Breast Pump FAQs
What's included in the pump kit? Do I need anything else to start pumping right away?
The pump kit includes the breast pump itself, the pump's stand, a 24mm breast shield, a baby bottle, and a USB charging cable. You don't essentially need anything else to start pumping! But we do sell some replacement parts and breast pump accessories, mostly for convenience not maintenance. Check out the full breast pump + accessories collection here.
I’ve never pumped before, what level should I use for stimulation and expression?
While many mums seem to pump with levels 3 to 5, you’ll have to try the levels as you start and adjust it to your comfort. This may change throughout your recovery, breastfeeding journey, and your hormonal changes.
What’s the difference between the two rhythms?
The Stimulation phase is a fast-pumping rhythm that mimics baby’s natural sucking pattern to stimulate milk flow. This lasts for two minutes. There are 6 Stimulation levels.
The Expression phase is a slower pumping rhythm for gentle and efficient milk collection after milk flow has started. There are 9 Expression levels.
Can I use your pump in my pumping bra to pump hands-free?
You can definitely pump with nursing a nursing bra! The pump with attached Lola&Lykke® bottle weighs 300 grams. Please note that your pumping bra needs to handle that weight + the weight of the milk you want to pump. In general, you’d need a pumping bra that can support around 500 grams.
Can I use two pumps at once?
For sure! Many mums have purchased two pumps and are double pumping like this.
Are you making a double pump in the future?
We are not planning on designing a double pump in the near future.
What size is the standard breast shield?
The breast shield included in the Smart Electric Breast Pump is 24mm.
Can I use Lola&Lykke Smart Electric Breast Pump after C-section?
If breastfeeding after a c-section is delayed or cannot happen shortly following birth, it’s important to start pumping to initiate your milk supply. You can investigate beforehand if hospital has a multi-user pump, or if you can bring your own. A pump like our Smart Electric Breast Pump with different stimulation and expression phases can help you express colostrum while you initiate, build and maintain breastmilk production.
My pump is making weird noises? My pump won’t hold charge and now I have to pump with USB attached. What to do?
Get in touch with us at email@example.com! We’ve recently investigated this with our manufacturer, who found that while about half of the pumps we sent them did indeed have a malfunction, but roughly half had moisture inside the motor unit. The normal sound for the pump is a suction sound with air being released at the end of each vacuum. If you hear clicking, ticking, whistling, or anything else, get in touch!
Keep in mind that the motor should not get wet at any point. We recently studied some broken pumps with our manufacturer and founf that around half of those had a malfunction we will work on fixing, and roughly half had moisture inside the motor engine. Be careful when carrying the pump in a bag with a water bottle for example!
Which bottles is Lola&Lykke Smart Electric Pump compatible with?
In addition to our own bottles (included in the pump kit and soon to be sold separately) the Smart Electric Breast Pump is fully compatible with Philips Avent bottles.
How long does it take to charge the LolaL&ykke® Smart Electric Pump?
The initial charge takes about two hours with each subsequent charge taking time depending on your usage between charges.
IMPORTANT: Do not leave the pump to charge overnight as this may damage the battery.
How do I clean and assemble the breast pump parts?
Cleaning and separating the breast pump parts is super easy! The parts can be cleaned in hot water with mild washing-up liquid and then rinsed thoroughly. We do not encourage washing the parts in the dishwasher. You can rub all parts gently with your fingers and let water run through them. Do not force a brush or sponge into them as this may cause damage.
How do I clean the Smart Electric Breast Pump motor unit?
IMPORTANT: Do not wash the motor unit. Use a damp (not wet) cloth to wipe down the pump body if necessary.
Tip: As an alternative to using a damp cloth, use cleaning wipes for easy, convenient cleaning.
How do I sanitise the Smart Electric Breast Pump parts?
We recommend using boiling as your method of sanitising, but others work too. Cold water tablets, and steaming may also work. Avoid microwave as prolonged exposure to humid heat may cause damage.
How should I store the Smart Electric Breast Pump?
You can keep its original packaging where every part has its own spot. You can also store the pump upright in a cupboard or countertop with all parts assembled to avoid dust gathering in it. Dust bags for Lola&Lykke® pumps are in the works, and hopefully launched before New Years!
What do I do if milk accidentally gets into the Smart Electric Breast Pump motor?
Do not turn the engine on. Try drying it well and put it in some rice. Unfortunately the motor engine is a closed unit so it cannot be unassembled to allow for drying. Let sit in rice for two days, and try turning it on. Get in touch if you have any further questions! We are always happy to help on an individual basis, at firstname.lastname@example.org.
What materials is the pump made of?
Lola&Lykke® Smart Electric Breast Pump parts are made of BPA-free polypropylene and BPA-free food-grade silicone. All materials are also free of latex and DEHP (Phthalate). It has a lithium ION battery.
Breast Pump Accessories FAQs
Do you have spare parts?
We do! Our available spare and additional parts currently include:- Breast shield (in 21mm, 24mm, and 27mm)
- Silicone spare part set with two valves and a suction cup
- Milk bag adapter
- NaturalFlow Nipple Teats (0+, 3+, 6+ months)
- NaturalFlow Baby Bottle
Are the milk bags reusable?
The milk bags aren’t currently reusable as their washing and sanitising is very difficult to do at home.
Does the adapter come with pump or milk bags?
The adapter comes with the 10 milk bags box or you can purchase it separately.
What sized teats do you have?
Currently available Lola&Lykke® teats are sized for 0+ months, 3 months, and 6 months. They are available here.
What materials are the bottles made out of?
Bottles are made out of BPA-free polypropylene. The teat is BPA-free food-grade silicone. More about the bottles here.
What size are the breast shields at the base?
Breast shields come in three different sizes: 21mm, 24mm (standard), and 27mm. Check out the sizing guide under Choose Your Size.